Warranty Policy
Last updated: 31 July 2026
In accordance with EU and Croatian consumer protection laws and payment gateway standards, our detailed legal warranty and statutory conformity terms are integrated directly into our Terms & Conditions and accepted at checkout.
➔ Read full Warranty terms in Terms & Conditions
Warranty – Frequently Asked Questions (FAQ)
Yes. All products are covered by the statutory legal warranty in accordance with applicable EU and Croatian consumer protection laws. This warranty applies automatically and does not require any additional registration.
The legal warranty covers lack of conformity that existed at the time of delivery, such as manufacturing defects, material defects, or products that do not match their description or intended use.
The duration and conditions of the legal warranty are defined by applicable law. Your statutory consumer rights apply regardless of any additional information provided on this website.
Please contact us in writing and provide:
- your order number
- a description of the issue
- photos or other evidence, if available
We will review your request and advise you on the next steps.
If a warranty claim is accepted, return or shipping costs are handled in accordance with applicable law. Details will be provided after reviewing the claim.
No. We do not offer a separate commercial or extended warranty. All products are covered by the mandatory legal warranty provided by law.
All warranty-related inquiries are handled exclusively via written communication.
📧 Email: info@bombusmart.com
Support is available in English and Croatian.
